Heidi Thompson

407-640-4967

emersonxadelaide@gmail.com

Webster, Florida

About Me

I'm a passionate and endlessly curious technology enthusiast with a mission to understand everything — from the flow of electrons in a circuit to the elegant logic behind code. Whether I’m soldering components, dissecting memory architectures, or designing user interfaces, I approach each task with wonder, precision, and a desire to learn deeply.

My journey into tech has been anything but shallow. I’m not content with surface-level knowledge — I thrive on nuance, and I ask questions that most people don’t think to ask — because that’s how real understanding begins.

I believe technology is more than just tools and specs — it’s a language, and I want to be fluent in every dialect: from backend to bare metal, from front-end finesse to low-level logic. I'm building a foundation that spans hardware and software, design and diagnostics, creativity and computation.

I'm currently growing my skillset across:

  • 📚 Web development & design
  • ⚡ Electrical systems and PCBs
  • 🧠 Computer architecture
  • 🔧 IT fundamentals, including CompTIA certs

My goal? To become the kind of technology generalist who can talk semiconductors with an engineer, solve real-world problems with end users, and build systems that are not only functional — but beautiful.

Experience

Print Shop Technician

Sumter County School Board

January 2025 - Current

Responsibilities

  • Operated and maintained high-volume Ricoh and Xerox production printers with Fiery servers
  • Set up complex print jobs including stapled packets, multi-drawer paper pulls, and custom covers
  • Produced booklets and bound materials using Plockmatic finishing systems
  • Troubleshot print quality, paper handling, and networked print queues under deadline pressure
  • Managed supplies and tracked costs to optimize efficiency and reduce waste
  • Delivered accurate, client-ready output to support district staff and large-scale projects
  • Known for balancing precision, speed, and problem-solving in a fast-paced production environment

Food Service

Sumter County School Board

August 2023 - December 2024

Responsibilities

  • Prepared and served meals to middle school students in a fast-paced cafeteria setting
  • Maintained food safety standards and proper portion control following district guidelines
  • Operated kitchen equipment such as ovens, warmers, and dish machines
  • Restocked supplies and assisted with daily kitchen cleaning and sanitation
  • Worked as part of a team to ensure smooth and efficient lunch service for hundreds of students
  • Provided friendly, supportive service to students and staff

Electrical Assembler

American Marine Sports

August 2021 - August 2022

Responsibilities

  • Assembled and installed electrical harnesses, panels, and components for custom boats
  • Read and interpreted wiring diagrams, schematics, and blueprints to complete builds accurately
  • Crimped, soldered, and heat-shrunk wiring connections to meet marine safety standards
  • Routed and secured wiring harnesses neatly to reduce wear and improve serviceability
  • Tested electrical systems for continuity and functionality using multimeters and basic diagnostic tools
  • Troubleshot wiring issues and assisted in repairs and reworks when defects were identified
  • Worked collaboratively with team members to meet production deadlines and quality standards

Electro-Mechanical Assembler

Lockheed Martin

February 2021 - June 2021

Responsibilities

  • Assembled and integrated precision electromechanical components for the Electro-Optical Targeting System (EOTS) program
  • Worked with delicate optical assemblies, lenses, and sensors, ensuring dust-free handling and alignment under strict cleanroom protocols
  • Followed detailed work instructions, blueprints, and engineering drawings to meet aerospace and defense standards
  • Performed wiring, soldering, and mechanical assembly using torque tools, crimping tools, and precision hand instruments
  • Conducted continuity checks, resistance measurements, and basic functional tests on assemblies
  • Documented work performed in accordance with Lockheed Martin quality assurance procedures and defense manufacturing regulations
  • Collaborated with engineers and inspectors to resolve nonconformances and implement corrective actions
  • Maintained strict adherence to safety, cleanliness, and ESD (electrostatic discharge) control protocols in a classified environment

Flexible Fullfillment Team Member

Target

October 2017 - October 2020

Responsibilities

  • Processed online orders by accurately scanning, picking, and packaging items for guest pickup and shipping
  • Prepared and staged orders for drive-up, in-store pickup, and carrier handoff to meet strict time deadlines
  • Verified order accuracy and maintained quality standards to ensure guest satisfaction
  • Used handheld scanners and Target’s fulfillment systems to track order progress and inventory movement
  • Collaborated with store team members to prioritize high-volume orders and support daily sales goals
  • Followed safety and efficiency protocols while working in a fast-paced environment with high productivity expectations
  • Provided assistance to guests picking up orders, ensuring a smooth and friendly experience

Customer Retention Specialist

HealthFair

March 2016 - September 2017

Responsibilities

  • Answered inbound calls from patients to schedule diagnostic screenings and coordinate appointments
  • Collected patient information, including current medications, health history, and risk factors
  • Administered standardized mental health and addiction screening questionnaires with accuracy and sensitivity
  • Educated patients on age- and gender-appropriate screenings (e.g., mammograms, colonoscopies, heart health tests)
  • Used medical software systems to document patient responses and ensure compliance with HIPAA regulations
  • Provided clear, empathetic communication to support patients through potentially stressful conversations
  • Collaborated with clinical staff to flag urgent cases and escalate when follow-up care was needed

Customer Service Manager

Hobby Lobby

July 2011 - May 2014

Responsibilities

  • Managed a team of 13 cashiers, providing daily supervision, coaching, and performance feedback
  • Oversaw customer service operations to ensure a positive customer experience and efficient checkout process
  • Trained and onboarded all new cashiers, developing their skills in POS systems, customer interaction, and store policies
  • Handled end-of-day cash management, including balancing registers, managing the safe, and preparing deposits
  • Maintained accountability for large sums of cash and implemented loss-prevention procedures
  • Resolved escalated customer complaints and provided solutions to improve satisfaction
  • Collaborated with store leadership to improve workflows and increase cashier productivity

Additional Experience

IT Consultant

Sunshine Village

  • Temporarily filled the onsite IT role, managing and troubleshooting day-to-day technical operations
  • Conducted a full evaluation of existing networking and entertainment systems (MikroTik routers, Positron G.hn devices, Dish Wally cable boxes)
  • Created detailed documentation and installation guides for future IT personnel
  • Assessed infrastructure gaps and provided strategic recommendations to improve system reliability
  • Proposed an inventory tracking system and advised on essential supplies for installations and repairs
  • Provided hiring recommendation for a permanent IT technician based on operational needs

Certifications

Projects

Gaming PC Build

Mid Tier Budget Build


Corsair 4000D RS

I chose this case for its excellent balance of airflow performance, ease of cable management, and understated design. The front mesh panel allows for optimal ventilation, making it ideal for high-performance builds. Its tool-less design and spacious interior made installation straightforward—even for larger GPUs or future upgrades. I opted for a non-RGB version because I don't care about all of that and I'm not a 14 year old boy.


Gigabyte B550 Gaming X V2

This board checked all my boxes without going over budget. It supports Ryzen 5000 series CPUs, has two M.2 slots for fast storage, and plenty of room for expansion.


TEAMGROUP T-Force Vulcan Z

I picked this 16GB kit for its great balance of speed and value. With a clock speed of 3600MHz, it’s more than capable of handling my current workflow—everything from playing games like Ark Survival Ascended, No Man's Sky and Skyrim to running lightweight Blender renders and managing coding environments in VS Code. Down the line, I plan to upgrade to 32GB (2x16GB) to better support future goals like running virtual machines, training local LLMs, and diving deeper into animation projects in Blender. For now, this kit gets the job done smoothly without breaking the bank.


AMD Ryzen 5 5600

This mid-tier CPU was a perfect fit for my build— offering an excellent balance between performance and price. With 6 cores and 12 threads, it handles multitasking smoothly whether I’m gaming, coding in VS Code, or tinkering in Blender. It’s also a great entry point for light virtual machine work and AI experimentation, which I plan to scale up over time. I stuck with the included Wraith Stealth cooler for now, since it’s perfectly adequate for stock performance. Down the road, I may upgrade to an aftermarket cooler if I decide to overclock or push heavier workloads, but for now it’s running cool and quiet.


Crucial P310

This Gen4 1TB SSD uses Host Memory Buffer (HMB) instead of onboard DRAM, which helps keep the cost down. Since I’m using it as my OS/boot drive, the slightly slower sustained speeds weren’t a big concern. I also added a low-profile aluminum heatsink to help manage thermals and keep things running smoothly.


Crucial T705

This high-speed Gen5 4TB SSD includes onboard DRAM and reaches read speeds up to 14,100 MB/s. I’ve partitioned it into two 2TB volumes—one dedicated to gaming, the other reserved for future projects like Blender animations, virtual machines, and LLM tinkering. Down the line, I may upgrade my 1TB boot drive and move game storage there, freeing up this full 4TB for expanding project needs.


GeForce GTX 1660 Super

I picked this card as a reliable mid-tier option that hits the sweet spot between performance and affordability. It handles 1080p gaming smoothly across titles like ARK: Survival Ascended, Skyrim, and No Man’s Sky, and supports basic 3D rendering and video editing without breaking a sweat. While it’s not ray-tracing capable, the GDDR6 memory and dual-fan cooling keep things efficient and quiet. I may upgrade later depending on the demands of Blender or LLMs, but for now it does exactly what I need it to do — without bottlenecking the rest of my build.


Corsair CX650M 80 Plus

Reliable, quiet, and budget-friendly. 650 watts gives me enough power for my current setup with room to grow. Semi-modular cables made the build cleaner and easier.

This Website

This site was built as both a creative outlet and a professional portfolio, heavily influenced by the bold, high-contrast aesthetics of neo-brutalism—with my own spin on color, layout, and texture. I prioritize interactivity, responsiveness, and clean structure, ensuring the site performs well across devices while staying visually engaging. The project was developed locally using Visual Studio Code, and built entirely from scratch with HTML, CSS, and JavaScript—no templates or frameworks. Features like dynamic galleries, and section toggling were all implemented with vanilla JS to maintain full control and minimal overhead. Once development was complete, the site was deployed to GitHub Pages, providing a fast, free, and version-controlled hosting solution. To elevate the presentation, I secured a custom domain name and configured it to point to the GitHub Pages environment. This required modifying DNS settings, including adding a CNAME file to the repo and updating A records through my domain registrar’s DNS panel to align with GitHub’s IP addresses. After propagation, the custom URL seamlessly integrated with my GitHub-hosted content.

Gallery